Terms and Conditions

Last updated: [Insert date]

Welcome to Mapnetica (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Mapnetica website, application, and services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Use of the Service

You must be at least 18 years old or have legal capacity to use the Service. You agree to use the Service only for lawful purposes and in accordance with these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2. Accounts and Registration

When creating an account, you agree to provide accurate, complete, and current information. We reserve the right to suspend or terminate accounts that provide false or misleading information.

3. Plans, Subscriptions, and Payments

• Some features may require a paid subscription.
• Prices and billing cycles are shown at purchase.
• Subscriptions renew automatically until cancelled; you can cancel at any time and keep access until the end of the current billing period.
• Refunds are governed by our Refund Policy.
• Failure to pay may result in suspension or termination.

4. Acceptable Use

• No illegal or unauthorized use
• No system intrusion or data access
• No service disruption or abuse
• No malware, spam, or harmful content

5. Intellectual Property

All content, trademarks, software, and designs are owned by or licensed to Mapnetica. You may not copy, modify, distribute, or reverse engineer any part of the Service.

6. User Content

You retain ownership of your content. By uploading content, you grant us permission to store and process it to provide the Service.

7. Service Availability

The Service is provided “as available”. We do not guarantee uninterrupted or error-free operation.

8. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, access to the Service ends.

9. Disclaimer of Warranties

The Service is provided “as is” without warranties of any kind.

10. Limitation of Liability

Mapnetica shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid by you in the last 12 months.

11. Governing Law

These Terms are governed by the laws of [Insert jurisdiction].

12. Changes

We may update these Terms at any time. Continued use means acceptance.

13. Contact

Email: [contact@mapnetica.com]

Company: Mapnetica

Address: [Insert company address]

Privacy Policy

Last updated: [Insert date]

Mapnetica (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services.

1. Information We Collect

Personal Information

• Name
• Email address
• Company name
• Billing information
• Account credentials

Usage Data

• IP address
• Browser and device information
• Pages visited and actions taken

Payments are handled by third-party providers. We do not store full card details.

2. How We Use Your Data

• Provide and maintain the Service
• Manage accounts and subscriptions
• Process payments
• Communicate with you
• Improve our platform
• Comply with legal obligations

3. Legal Basis (GDPR)

We process your data based on consent, contract performance, legal obligations, and legitimate business interests.

4. Data Sharing

• Hosting providers
• Payment processors
• Analytics services
• Authorities when required by law

We never sell your personal data.

5. Data Retention

We retain data only as long as necessary to provide the Service and meet legal requirements.

6. Your Rights

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent

Requests can be sent to: [privacy@mapnetica.com]

7. Security

We use encryption, access controls, and secure infrastructure to protect your data, but no system is fully secure.

8. Cookies

We use cookies to maintain sessions, improve experience, and analyze usage. You can control cookies in your browser.

9. Third-Party Services

We are not responsible for the privacy practices of third-party services linked from Mapnetica.

10. International Transfers

Your data may be processed outside your country with appropriate safeguards in place.

11. Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page.

12. Contact

Email: [privacy@mapnetica.com]

Company: Mapnetica

Address: [Insert company address]

Refund Policy

Last updated: [Insert date]

This Refund Policy explains when and how you can obtain a refund for payments made to Mapnetica (“we”, “our”, “us”). It forms part of our Terms and Conditions and should be read together with them.

1. What this policy covers

This policy applies to paid subscriptions (billed monthly or annually) and to add-ons purchased on top of a subscription. Payments are processed by our payment provider; we do not store your full card details.

2. Subscriptions

• Subscriptions renew automatically at the start of each billing period until cancelled.
• You can cancel at any time from your billing settings. Cancellation stops future renewals and your paid access continues until the end of the current billing period.
• Except where required by law, we do not provide refunds or credits for partial billing periods, or for periods during which your account remained active but unused.

3. Statutory right of withdrawal

If you are a consumer in a jurisdiction that grants a statutory “cooling-off” period (for example, the EU/EEA and the UK), you may be entitled to withdraw from your purchase within [Insert number, e.g. 14] days. Because the Service is delivered digitally and access begins immediately, by starting to use a paid plan you request that performance begin during the withdrawal period and acknowledge that your right of withdrawal may be lost once the Service has been fully performed. Nothing in this policy limits any non-waivable rights you have under applicable consumer law.

4. Add-ons

Add-ons that increase your plan limits are applied to your account immediately and billed on your subscription. Once provisioned, add-on purchases are non-refundable except where required by law.

5. Free plan

The free plan involves no payment, so no refunds apply.

6. Billing errors and duplicate charges

If you believe you have been charged in error, or charged more than once for the same item, contact us within [Insert number, e.g. 30] days of the charge and we will investigate and refund any amount charged in error.

7. How to request a refund

Send your request to [billing@mapnetica.com] from the email address associated with your account, including the charge date, amount, and reason. We aim to respond within [Insert number, e.g. 5] business days.

8. How refunds are issued

Approved refunds are returned to the original payment method. The time for the funds to appear depends on your payment provider and bank, and is outside our control.

9. Chargebacks

If you have a concern about a charge, please contact us first so we can resolve it. Initiating a chargeback without contacting us may result in suspension of your account while the dispute is reviewed.

10. Discretionary refunds

We may, at our discretion, offer a refund or credit in circumstances not covered above. Doing so once does not oblige us to do so again.

11. Changes

We may update this Refund Policy from time to time. Changes will be posted on this page and apply to purchases made after they take effect.

12. Contact

Email: [billing@mapnetica.com]

Company: Mapnetica

Address: [Insert company address]